Our obligation is to deliver you the best products as promised. We always make sure you get the best product delivered to you.
Cancellation Policy
Customer can cancel their order in 24 hours, Unless the item is marked as shipped.
Customer cannot cancel the order after the item is shipped or after 24 hours.
For Cancelling an order customer can Call Customer service at 8606472279. You can also drop a mail to info@shishirameng.com with your order id for Cancellation.
Return Policy
Please check the product details thoroughly and make sure it fits your purpose and place the order. We have a customer friendly return policy; we accept 3 days of free returns (Only in case of damage/defective or wrong Product received). In this case we will replace it with a new product. You have to send an image of the damaged product and purchase the Invoice within 2 days of delivery to Our mail or WhatsApp.
Damage due to mishandling will not be replaced. Our expert team will evaluate from the images whether it is mishandling. The decision of our team will be final.
In case you wanted to return due to any other reason. Forward and return courier charges will be deducted and the remaining amount will be sent to the customer’s Bank Account. A refund will be applied once the product reaches our warehouse. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We will contact you within 48 hours of requesting a return and provide further details regarding how to process your return.
All warranty issues faced is liable to the Brand and Brand Warranty mentioned in the product.
Customer Can place their return request by calling customer care at 8606472279 or Can Drop a mail to info@shishirameng.com
How will get refunded for the returned orders and how long will this process take?
In case of a return/replacement/refund, we process the refund once the products have been received and verified at our warehouse.
For payments done through credit/debit cards or net banking, the refund will be processed to the same account from which the payment was made within 24-48 business hours of us receiving the products back. It may take 2-3 additional business days for the amount to reflect in your account.
For cash-on-delivery transactions, we will initiate a bank transfer against the refund amount against the billing details shared by you. This process will be completed within 24-48 business hours of us receiving the products back and your bank details on email. It will take an additional 2-3 business days for the amount to reflect in your account.
Contact Details
WhatsApp:- +91 8606472279
Email:- info@shishirameng.com